Refund Policy for Digital Products or Services
Software Product or SAAS: Thanks for purchasing our products (software) at https://velarima.com operated by Velarima Digital Agency Pvt. Ltd.
We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked. You are eligible for a full reimbursement within 7 calendar days of your purchase.
After the 7-day period, you will no longer be eligible and won’t be able to receive a refund. We encourage our customers to try the product (or service) in the first weeks after their purchase to ensure it fits your needs.
Digital Marketing or SEO: Digital marketing packages are not refundable, but the client may cancel with a notice written 30 days in advance.
Web Designing or Development: If the project has not been initiated by the programmer/ designer/ content writer/ SEO expert or any other resource and/or staff.
If you have any additional questions or would like to request a refund, feel free to contact us.